5

I came to Sloan’s because of the convenient location to my home. First, though, I searched the reviews and saw that they were highly rated and that’s what gave me comfort in having them work on my car. The staff is friendly, and they explained all pricing. I came in with a few issues and one or two ‘wants’ for my car. After pricing I decided on taking care of the issues but only proceeding with one of the ‘wants’. I love that I was not pressured into getting it all done. They just said, we’ll leave it in your file for when you’re ready. That made me find them even more trustworthy and I definitely will be getting the other service done with them in the future. Communication was fantastic: I received text, phone, and email communication. I’ve used another local mechanic in the past and while the work was great there, one thing that lacked was organized communication of services and pricing. I loved that all that was delivered to my email and with explanation of all issues. This will now be my go to mechanic for sure.

5

This is the best Auto Service in Orlando!!! I cannot praise this place more! If you’re looking for a reliable and honest mechanic service look no further. Frantically I called Sloan’s as we were traveling home (8 hours away) because we needed new brakes that same day. Within an hour of my call, David not only got my car in the shop, he also had a FREE rental car available for my husband, myself and our 10 month old son. I pulled into the shop at 2pm, and after brand new brake pads and rotors, we left at 6 pm. They normally close at 5 but they had stayed late to help me because they knew we needed to travel 8 hours home. AND we left with gift cards and benefits that could be used nationwide. These are amazing people and I wish we lived closer to work with them more often.

3

Friendly service, does seems like I got an inflated estimate for an AC repair (hopefully not because of my age or gender). Took my car immediately somewhere else after their diagnostics and estimate. Saved almost $1000.

5

polite, informative staff willing to explain everything and provide photos. I love this place!!

5

Great customer service. Everyone is thorough in their explanations, and kind to the customers. I feel like they do very honest work and charge fairly.

5

From beginning to end the service at Sloans was amazing. I never felt like I was getting taken advantage of or mistreated. My car was fixed within two business days, and I couldn’t be happier with the results. Thank you and I will be back! 😊

5

First time going there, They were very polite and professional will highly recommend them.

5

Professional, friendly, knowledgeable, and competitive. What else can you ask for? I was actually impressed with them the moment they answered the phone. This is a customer focused service first establishment hands down. Shop was very clean as well which says a lot about them.

5

They fix our 2014 Cadillac CTS a/c issues through the computer system. Trustworthy and great customer service.

5

Dropped off my Dodge Ram for check engine and inspection. Very pleased so far. Quick, responsive, and very detailed inspection notes with pictures and videos. They came up with a game plan to repair my truck. I will update this review as the service goes on. But as of now, 5/5 service and couldn't be happier.