Terry and Kenny were awesome. I was visiting Orlando from NJ when my brakes developed a major vibration that shook the whole car. I called on Saturday night and left a message. They promptly called me back on Monday morning and scheduled me the very next day. They fixed the problem perfectly without changing all my pads and rotors even though I told them I was willing to pay for it... they said it wasn't necessary and all they needed to do was "shave" the rotors which had gotten warped... I can't imagine a more honest and professional independent shop than Sloan's. They could've taken advantage of the fact that I was from out of town, and may not be a repeat customer, but they didn't. The shop was as clean and well equipped as any new car dealer's service area, and the team was just as good. I would HIGHLY recommend Sloans.