Orlando Auto Repair

I had an amazing interaction with the staff!! They were very professional and really really nice and willing to make sure everything had been checked. I will drive to Orlando 150 miles just for any repairs to be done.

Hands down the best shop in Orlando. Everyone at Sloan's Automotive was awesome. Here's what happen to me. While i was in Orlando for the weekend, my AC stop working randomly on my Lexus. I called around and most places were way over priced or would have to leave the car a few days that was till I called Sloan's Automotive. They not only gave me a fair price, a warranty for the job but also got my car repaired in 1 day.They sent me pictures during the entire process so i didn’t even have to call and follow up on the status. Car was ready sooner than i expected and It worked like new. But wait It doesn't end there, about a year later Lexus contacted me about a reimbursement of the repair but i would need paperwork of the work done. David and Elton went above and beyond to get me everything i needed to help me out with my case a year later! These guys sent over all the docs, part numbers, even sent over pictures of the work that was done. Just when i thought "theres no way they kept records of my car a year later" i was proven wrong. This shop is honest, fair, and you can count on them. I don't trust just any shop, im very picky as to who works on my car but these guys got my respect hands down. I highly recommend them.

Called at 7:30am, Hate to be a trash millennial. But having a night job, and checking to see availability for an AM oil change. I was given "I can try and help you by 5pm before we close" and then asking what current ETA or estimate if I were to drop it off being less than a mile away I was given the opportunity to get a appointment at 2pm. I tried, but I mean... I have no other option but to spend 100$ which is double what I usually pay at dealership and go to the valvoline drive thru which opens in 20 minutes. Phone ups are super important and literally was the reason why I was driven away.

Pleasant and professional staff who did a good job for me

Love this place! Love their professionalism, and plan to use them for a long time.

They do thorough inspections and it's worth it if you have them do the work (ends up being free) but they will charge you way too much for the inspection if you have them do it separately, in my case it was because of a schedule conflict. The work I wanted done was simple, just an O2 sensor and belt replacement, the problem can be diagnosed with a scan tool in less than five minutes, but the manager insisted I needed them to do a full inspection, and I assume because I would've needed to take it back to their shop another day to have the labor done, they didn't trust me to return to them so they wanted $210 for *just* the inspection. Sloan's does great work but they need to have more faith in their customers, especially customers like myself who've used their services in the past multiple times. I don't think they're using the inspections to upsell people, but it's suspicious enough for me to find another mechanic. I work in the computer repair business so I know customers can abuse good customer service, but you guys should trust your returning customers, they returned because they trust you and that relationship should be mutual. And please don't push the inspection to customers if they want just a simple thing done.