They take advantage of females that do not understand what’s wrong with there car. They tell you “you need to fix this” and “fix that” just to jack up the price. They charged way to much for labor as well and when you don’t want to fix something they give you an attitude...take your money elsewhere seriously do not recommend!!!!!
You hit the nail right on the head. That's exactly what we've been thing for over 27 years now and we've made it this far without getting busted. Now we'll have to figure out a new business model after your keen observation. In the end, you're doing the right thing and we were not. It's time for a change! From now on, we will... Use digital inspection reports including pictures of your car so we are more transparent. Our advisors will take the time to explain everything and educate you as much as possible to help you get a clear understanding. We will be fair and honest as we help you prioritize any work on the car to help you make the right choices for yourself. We will make taking care of our clients our main priority instead of jacking up the price. We will treat everyone politely and with respect, regardless of buying decisions or sex. And we will do all of this while provide the BEST customer service ever! Amir, thank you for the kick in the rear! I think this is going to help us take it to a whole new level!
- Sloan's Automotive