The Sloan's Automotive Story
Sloan's Automotive is a family owned and operated auto repair shop located South of downtown Orlando. We enjoy providing good, honest work at a fair price, and are proud to stand behind every service we provide to your vehicle. Sloan's Automotive was started in 1992 to offer the Orlando area a place you can trust and depend on for all of your automotive needs.
Our family has been helping the community since the early 50's, spanning over four generations now. My great grandfather, Jay Sloan, moved to Orlando and purchased a Gulf service station to get the family started. Dean, my grandfather, learned to work on cars from a very young age, and once he was grown, took over the family business.
Throughout his years, he owned and operated multiple Gulf and Shell service stations throughout town, building strong ties within the community and helping out many families along the way. He and my grandmother, Ann, had five boys and a girl, and all of the boys hung around the stations as kids, picking up vast knowledge from Dean. All of the boys worked at one of my grandfather's stations at one point or another, both as mechanics and managing the store. Years later, once most all of the boys had previously worked in or were still working in the family stations, my grandpa ended up selling his last Shell station, which was located at the corner of Conway and Hoffner, in the early 90's.
My youngest uncle, Teddy, was the last Sloan at that station when he decided he wouldn't work for the new owners because of the way they were treating our customers, being dishonest and cutting corners on repairs. Shortly after, Teddy started Sloan's Automotive! It started off as a small shop off of Orange Ave in 1992 with him working mostly by himself, or with the help of my grandpa and my dad, Terry, in the evenings. As the next several years passed and the word spread through town of the good, friendly, honest work he did at his shop, he planned his next move. He built a new shop from the ground up and moved Sloan's Automotive to our current location in 2002!
After much success, and helping so many people over the years, Teddy passed away in the summer of 2003. Terry, who has worked on cars his whole life, stepped in shortly after to continue what Teddy had created. My dad had kept me away from working on cars pretty successfully throughout my growing up, but I eventually started my career here in 2005. Prior to coming in, I had worked valet parking for a while, which I thoroughly enjoyed. I came in to Sloan's Automotive as a service writer, not knowing much at all about cars believe it or not. I was thrown right into the mix working with customers and ordering parts, and had to quickly learn my way through the process and the cars both. I find that I am still learning something just about every day, always looking to improve what and how I do things.
My dad and I have been together here since 2005, working together to provide the best customer experience we can to everyone. We try each and every day to carry on the success and help people out the same way Teddy and the rest of the family before him had done for so long. It is very important to me that I continue and grow the legacy that was created for me by my family.
We believe that being friendly, honest, knowledgeable and professional are very important qualities, and strive to provide the right services to each individual. With a strong team of skilled, experienced, and versatile members who share our core beliefs, you will find after just your first visit that this is a shop you can feel comfortable with. Our technicians are well trained, ASE certified, and equipped with the latest tools and technology to handle any maintenance, diagnostic, or repair for your vehicle. We specialize in both foreign and domestic vehicles and service gasoline and hybrid/electric models alike.
You can also bring in your new vehicles as soon as the first oil change for us to perform all of your factory recommended maintenance required to keep your warranty valid! Aside from the outstanding service provided to every customer, we also provide a 3 Year / 30,000 Mile Warranty, 24/24 nationwide warranty, and 12 months of roadside assistance after every visit for no additional cost to you!
Please give us the opportunity to be your go-to shop and help you keep your vehicles safe and reliable on the road. Like us on Facebook to follow our community involvement, and be the first to receive notice of any spontaneous offers. Join our email list and be notified of any special offers, service reminders, and helpful insight we can provide. Stop by and check us out, or you can call/email us with any questions you may have. We look forward to seeing you soon, and thank you for your interest in Sloan's!
Kenny Sloan, Service Manager
3 Year / 30,000 Mile Warranty
Sloan's Automotive provides professional repair service for your vehicle, backed by a 3 Year / 30,000 Mile Warranty! Through our partnership with the Federated Car Care Program we also give our customers the 24 Month / 24,000 Mile Nationwide Warranty. In addition, our customers are given free roadside assistance for their vehicle worth up to $75 for 12 months following any service. To utilize the nationwide warranty or roadside assistance just call 1-800-351-8438.
Code of Ethics
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.